The client, an educational institution, required a solution to address the challenge of processing exam results in a timely and efficient manner. With thousands of examiners manually entering marks from corrected answer scripts into the system, the process was time-consuming, laborious, and prone to human errors. The client required a solution that would reduce the time taken to process the results and improve accuracy while maintaining the security and confidentiality of the data.
The manual data entry process was time-consuming, with thousands of examiners spending up to 10 minutes per script. With over 3.5 million scripts to be processed, this process could take several months to complete. The manual process was also prone to human errors, leading to inaccurate results. Additionally, the lack of audibility made it difficult to track errors or identify the cause of discrepancies.
DigiClave developed a secure and progressive mobile app that does not require installation and can take a real-time snapshot of the script. The app uses cloud-based OCR to extract marks from the image, which are displayed on the Quality Control (QC) screen for verification. Once verified, the marks are pushed to the primary results system within seconds. The app is designed to ensure the security and confidentiality of the data, with the captured image deleted immediately after being processed.
The implementation of this automated system has greatly improved the efficiency of the results processing system, reducing the time taken to process results from months to seconds. The use of cloud-based OCR has improved accuracy, eliminating the possibility of human errors. The captured OCR content also provides better audibility, making it easier to track errors or identify the cause of discrepancies. The labor reduction resulting from this system has also reduced costs for the educational institution.