Client Requirements:
A hospital with a diverse patient population required a solution to overcome language barriers and improve the understanding of medical consents for non-English speaking patients.
Issues:
Language barriers led to misunderstandings and limited comprehension of medical consents among non-English speaking patients. This created potential risks and communication gaps during the consent process.
MedConsent Solution:
MedConsent provided a digitalization platform that allowed the creation and delivery of medical consents in the patient’s mother tongue language. The platform supported multilingual content generation and enabled patients to read and understand the consent details clearly.
Benefits:
By delivering medical consents in patients’ preferred languages, MedConsent significantly improved patient comprehension and engagement. This enhanced communication minimized risks, ensured informed decision-making, and fostered a sense of trust between patients and healthcare providers.
