Transforming Real Estate Title Insurance: A Success Story in AI-Powered Automation with Google Cloud Platform

Introduction :

In the ever-evolving landscape of the real estate industry, efficiency, accuracy, and speed are paramount, especially when it comes to processing vast volumes of documents for title insurance. DigiClave, an industry-leading AI solutions provider, partnered with a large real estate title insurance company to revolutionize their document inspection and information extraction process. In this blog post, we will showcase how our technical intelligence, coupled with the power of Google Cloud Platform and cutting-edge technologies like Google Vertex AI Vision and AutoML NLP, enabled us to deliver an automated solution, reducing manual errors and significantly improving delivery time.


Our client was grappling with the laborious task of manually inspecting and extracting specific information from various types of documents, such as mortgages, legal papers, and court documents. This process was not only time-consuming but also prone to human errors. The client recognized the need for an automated solution to streamline their operations and enhance their overall efficiency.

Technology Used:

To address the client’s challenges and provide a robust solution, we harnessed the capabilities of Google Cloud Platform and leveraged the following technologies:

  1. Google Vertex AI Vision:
    • Utilized Vision AI to extract text from the diverse range of documents, predominantly in PDF format.
    • Leveraged the power of Optical Character Recognition (OCR) to accurately capture textual information from scanned documents.
  2. Google AutoML NLP:
    • Trained a custom Machine Learning model using AutoML NLP to identify the document type automatically.
    • Built a rules engine that allowed the system to extract the required information based on the document type identified by the ML model.


Our team implemented an end-to-end solution that encompassed both automated data extraction and human review. Here’s a breakdown of the solution:

  1. Document Analysis and Information Extraction:
    • Leveraged Google Vertex AI Vision to extract text from the documents, ensuring accurate retrieval of information.
    • Trained a custom Machine Learning model using Google AutoML NLP to classify and identify the document type automatically.
    • Implemented a rules engine that utilized the ML model’s output to extract the necessary information from each document.
  2. Human Review Interface:
    • Developed a browser-based application that provided a user-friendly interface for human review of the extraction process.
    • This interface allowed human reviewers to validate and verify the accuracy of the extracted information, ensuring data quality.

The Results:

By implementing our AI-powered automation solution, our client experienced a remarkable transformation in their document processing workflow. The key outcomes included:

  1. Increased Efficiency:
    • Drastically reduced the time and effort required for manual document inspection and information extraction.
    • Streamlined the entire process, enabling faster turnaround times and improved productivity.
  2. Enhanced Accuracy:
    • Minimized human errors associated with manual data entry, ensuring a higher level of accuracy in the extracted information.
    • Leveraged the precision of Google Vertex AI Vision and AutoML NLP to extract and classify data with exceptional accuracy.
  3. Improved Customer Experience:
    • Accelerated the delivery of title insurance services, providing a superior customer experience by reducing processing time.
    • Enabled the reallocation of resources to more value-added tasks, resulting in increased customer satisfaction.


The successful collaboration between DigiClave, Google Cloud Platform, and our client in the real estate title insurance industry exemplifies the power of AI-driven automation. By harnessing the capabilities of Google Vertex AI Vision and AutoML NLP, we developed a robust solution that revolutionized the document inspection and information extraction process. The outcome was an increase in efficiency, enhanced accuracy, and an overall improvement in the customer experience. At DigiClave, we are committed to leveraging our technical intelligence to drive innovation and transform industries with AI-powered solutions.


Ready to embrace AI-driven automation and revolutionize your business processes? Contact DigiClave today to explore how our expertise and cutting-edge technologies can help your organization achieve operational excellence and unlock new opportunities for growth.

March 12, 2023